Ghost Trader is designed to be simple, intuitive, and accessible, but if you have questions, encounter issues, or need guidance, we’ve got you covered. Whether you're troubleshooting a technical issue, looking for feature explanations, or providing feedback, our support system ensures a smooth trading experience for all users.
Common Issues & Troubleshooting
Virtual SOL Balance Not Updating?
🔄 Try refreshing the platform—balances update in real-time, but occasional delays may occur.
🛠 Ensure your trade was executed—check your trade history to confirm the transaction.
💰 If your balance is depleted, use the reset feature to restart with 10 Virtual SOL.
Trade Execution Issues?
⚡ All trades execute instantly, but if an issue arises:
Ensure you are trading a supported Solana token.
Check your Virtual SOL balance—you may not have enough for the trade.
Refresh the platform to ensure accurate market data updates.
Leaderboard Not Updating?
Leaderboard updates occur in real-time but may take a few minutes to reflect new rankings.
Make sure your Virtual SOL balance has changed from recent trades—only successful trades impact rankings.
How to Reset Your Account
🔄 If your Virtual SOL balance is too low to continue trading, you can reset your account:
Go to your profile settings and click ‘Reset Virtual SOL’.
Your balance will return to 10 Virtual SOL, but your leaderboard progress will reset.
$GHOST holders will receive their respective Virtual SOL boost upon reset.
💡 Use resets wisely—losing leaderboard placement is irreversible.
Where to Get Support
Community Support (Best for General Questions & Strategy Discussions)
💬 Join our official community for discussions, strategy sharing, and updates:
📩 If you encounter technical problems, report them directly through:
In-App Support Form – Found in the settings menu.
Email Support – Contact [support@ghosttrader.com] (TBA).
Feature Requests & Feedback
🛠 Ghost Trader is evolving! If you have ideas for new features, improvements, or integrations, share them in:
Telegram/Discord feature request channels.
Community feedback polls and governance proposals (future feature).
Keeping Ghost Trader Running Smoothly
🔒 Platform uptime is a priority, and regular maintenance ensures optimal performance.
🚀 New features and updates will be announced in the community channels to keep users informed.
🔄 If the platform undergoes maintenance, notifications will be provided in advance.
Need Help? We’re Here for You!
Check the troubleshooting section for quick fixes.
Join the community for discussions, support, and strategy sharing.
Report bugs through the in-app support system.
Request new features and improvements through official feedback channels.
Stay updated on maintenance schedules and platform updates.
Ghost Trader is committed to providing a smooth, transparent, and engaging trading experience. If you need assistance, reach out—we’re here to help!