Having Issues? Here’s How to Fix Them
If you’re experiencing any issues with Ghost Trader, follow this troubleshooting guide to resolve common problems. If the issue persists, refer to the support section for further assistance.
Virtual SOL & Trading Issues
My Virtual SOL balance is not updating.
🔄 Refresh the platform—balances update in real-time, but occasional delays may occur.
💳 Check your trade history—ensure the trade was executed successfully.
🛠 If your balance is depleted, reset your Virtual SOL via settings to start fresh.
My trade is not executing.
⚡ Ensure you are trading a supported Solana token (BONK, RAY, ORCA, etc.).
💰 Check your Virtual SOL balance—you may not have enough funds to complete the trade.
🔄 Refresh the platform—real-time price updates may have adjusted the required amount.
I lost all my Virtual SOL. What do I do?
💰 Use the ‘Reset Virtual SOL’ option in your profile settings to restore your balance to 10 Virtual SOL.
🚨 Resetting will erase your trade history and leaderboard progress, so use this option wisely.
💎 $GHOST holders will receive their Virtual SOL boost upon reset.
Leaderboard Issues
My leaderboard ranking is not updating.
📊 Leaderboard updates occur in real-time but may take a few minutes to reflect changes.
🛠 Ensure your trades have been executed successfully—only profitable trades impact rankings.
🔄 Refresh the platform to reload your leaderboard position.
I reset my Virtual SOL and lost my leaderboard position. Can I get it back?
❌ No, leaderboard resets are irreversible. When you reset your Virtual SOL, your ranking starts fresh.
🌐 Check your internet connection—a weak or unstable connection may cause lag.
🔄 Try clearing your browser cache and refreshing the page.
🚀 Ensure your browser is up to date—Ghost Trader works best with the latest versions of Chrome, Firefox, or Brave.
📢 Check for maintenance updates in the community channels.
My trades or balance disappeared.
🔍 Make sure you haven’t reset your Virtual SOL balance—this clears all previous trade history.
📊 Check your trade history—your trades may have been processed but not immediately reflected.
🔄 Refresh the platform to sync real-time data.
I am seeing incorrect token prices.
📌 Ghost Trader pulls real-time market data from Solana DEXs—slight delays or discrepancies can occur.
🔄 Refresh the platform to ensure the latest price data is loaded.
📢 Check community channels for any known issues with market data updates.
$GHOST Utility Issues
I hold $GHOST, but my Virtual SOL balance didn’t increase.
💎 Ensure you are holding the required amount of $GHOST to qualify for the Virtual SOL boost.
🔄 Refresh the platform—your Virtual SOL boost should be applied automatically.
📢 If the issue persists, report it to the support team.
My $GHOST-based Virtual SOL boost disappeared after resetting.
🔄 Your Virtual SOL boost resets along with your balance—you will receive the boost again once your balance is refreshed.
Getting Support
If you’ve tried the troubleshooting steps and are still experiencing issues, here’s how to get help:
📌 Community Support (General Questions & Strategy Discussions)
📌 Technical Support (Bug Reports & Platform Issues)
Submit an in-app support request via the settings menu.
Email support: [support@ghosttrader.com]
📌 Feature Requests & Feedback
Share ideas through Telegram/Discord feature request channels.
Participate in community feedback polls for upcoming updates.
Keep Trading Without Disruptions
Refresh the platform and check your trade history.
Reset Virtual SOL if needed, but remember that leaderboard progress is erased.
Check community updates for any platform maintenance or known issues.
Contact support if the issue persists.
Ghost Trader is built to provide a smooth, secure, and fair trading experience—if you run into any issues, our team is here to help!